Welcome to the 6th edition of Savant eCommerce Berlin: A prestigious event where top level speakers and industry leading executives discuss the latest trends, network and build meaningful relationships.
During the conference we will delve into what AI can do to help you become your client’s companion, advisor and inspiration in their shopping behaviour, as well as into ways to improve the customer experience, optimise conversion rates and build strong customer relationships. New ways of Personalisation allow for tailoring the shopping experience of every client according to their personality, while getting them emotionally engaged. We will also look at exciting new ways that companies handle the challenge of the omnichannel experience and what role physical stores will play in retail in 2020.
The handling of the ongoing digital transformation in a retailer or brand company is still a prominent issue in perfecting their digital ecosystem. To stay relevant and competitive in a digital world, organisations need to embrace the digital channels that connect them to their customers and perfect their data driven decision making. We will be looking at how to foster a digital culture and reinvent yourself as an innovation and experimentation driven company, where learning and agile adapting to a changing customer audience are paramount. This new way of thinking requires rethinking the role of the CDO as a whole, which we will discuss extensively. We will hear from retailers on how to deal with marketplaces in ways that benefit your company, as well as from Startups which thanks to Amazon achieved million Dollar revenues in just a few years.
Join us at Savant eCommerce Berlin for two days of inspirational and best-practice sharing content, relaxed and engaging networking, and to learn from some of the eCommerce market leaders in the industry!