FAQs

How can I manage contact requests?

If someone sends you a contact request, you will receive an email (or notification if you choose any other channel in your contact settings). Until then, the user sending the request has not yet received any of your contact’s information.

By answering to the request, you can get in touch.

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How can I request a Onepager?

If a startup has published its Onepager info publicly, you can see it instantly.

Otherwise you need to send a request first. Simply click on the “Request Onepager” button in the startup’s profile. The startup will be immediately informed about your request. The startup team can then decide, if it provides you access. In either case, you will be notified again.

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What does the “qualified corporate” badge mean?

Our aim is to provide every Startbase visitor a qualitative overview and access to the German startup ecosystem. Therefore, our analyst team evaluates every company profile. If corporates meet the following criteria…:

  • Validated team members on Startbase
  • Registered at a German Handelsregister
  • Proven startup ecosystem footprint
  • Provides specific offerings for startups

… they get the “qualified” status. If we have questions, we may get in touch.

Corporates that do not meet all of the criteria above will still be showcased in our galleries and searches. They could be a match, too!

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What does the “qualified investor” badge mean?

Our aim is to provide every Startbase visitor a qualitative overview and access to the German startup ecosystem. Therefore, our analyst team evaluates every company profile. If investors meet the following criteria…:

  • Validated team members on Startbase
  • Registered at a German Handelsregister
  • Operations focused on investing
  • Proven investment track record

… they get the “qualified” status. If we have questions, we may get in touch.

Investors that do not meet all of the criteria above will still be showcased in our galleries and searches. They could be a match, too!

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How can I delete a company profile on Startbase?

Please send us an email using your registered email address to team@startbase.de specifying that you want a company profile to be removed from our platform. We will then delete all information.

If we have remaining questions, we will get in touch.

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What scores exist at Startbase? How can I improve my score?

Quality Score: How well-kept is your profile – do you have pictures, team members, contact infos etc. is it all up-to-date? Is your profile “claimed” and/or “qualified”?
Popularity Score: How often user interact with you and your profile – watchlist, Onepager, contact requests, etc.
Activity Score: How active are you on Startbase – user logins, profile updates, press releases, events, etc.
Startbase Score: Mix of all scores!
It is worth to work for your scores: more visibility, more fame, more trust!

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What does the “qualified startup” badge mean?

Our aim is to provide every Startbase visitor a qualitative overview and access to the German startup ecosystem. Therefore, our analyst team evaluates every company profile. If startups meet the following criteria…:

  • Validated team members
  • Registered at a German Handelsregister
  • Headquarter located in Germany
  • Scalable business model
  • Innovative business model
  • Founders are still involved
  • Founders still hold shares

… they get the “qualified” status. If we have questions, we may get in touch.

Startups that do not meet all of the criteria above will still be showcased in our galleries and searches. They could be a match, too!

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How can I delete my account on Startbase?

To delete your user account, please send us an email to team@startbase.de using your registered email address and tell us that you wish to have your account deleted. We will then delete all data. You will be notified via email as soon as all your data has left our system.

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How can I reset my password?

Login first. Click on your name on the top right corner of Startbase, go on to “Account Settings”. Now simply set a new password.

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Why am I not able to use certain features on Startbase?

That can have various reasons:

  1. You are not matched to a company profile.
  2. You are matched to a company profile, but you are no admin or you lack admin rights. Then contact the admin of your company. You find its name when clicking on the “Editor” tab in your company’s profile.
  3. It’s our fault – there may be a bug. Then please don’t hesitate to get in touch by writing an email to team@startbase.de.
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Where can I manage the contact settings for my company?

Go on to your “My Companies” and click the “Edit” button on the company for which you want to update the contact settings.

Click on “Profile” and scroll down to the bottom of the page. Enter different contact persons for different requests. You can also choose if contacts shall be notified via email or any other service/ tool/ channel. Since contact info is sensitive, we make sure that no-one sees it. This way you can control privacy at all times while simultaneously being open to new requests by yet unknown parties.

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What is a Onepager and how can I manage it?

Onepagers help startups conveniently manage key business information. All information is protected, that is, if someone is interested, he needs to file a request to access it first. Startups can then decide if they accept or deny a pending request.

Startups can set their one pager settings with a few clicks in the company editor including Onepager privacy preferences.

Go on to your “My Companies” and click the “Edit” button on the company for which you want to edit the Onepager. Alternatively, browse your company on Startbase, click on the Onepager in the company profile, go on to edit, and start updating.

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How can I add team members?

To appear as team member in a company’s profile, every team member needs to be registered on Startbase with its company email address. We map each team member by his email to the respective company profile.

Admins and eligible team members can then decide if they appear in the company profile and determine their editing rights in the “Editor”.

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I cannot edit my company’s profile – why?

Only “admins” and eligible team members can change and update your company profile. If you are a team member, please get in touch with your company’s admin, who can allow you to edit the profile. Go on to the “Editor” in your company’s profile to see, who is admin.

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How can I claim my company profile?

Claimed profiles signal that they are owned and managed by people who actually work in the company. We verify this by checking if your email address (e.g. m.muster@testfirma.de) fits to your company’s email domain (@testfirma.de). If that’s the case, your profile will automatically be shown as claimed when you add the profile initially.

If your company already has a profile on Startbase, but is not managed by the company itself, you can claim it at any time. Go on to the company profile and click “Is this your company?”. Follow the explanations to claim the company.

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How can I create a company profile on Startbase?

To create a company profile, you need to sign up first. Then login, go on to “My Companies” and add a new company. Fill-in the information step-by-step and complete your profile in the editor.

Provide as much infos as possible. The more you share, the better the company profile ranks in our galleries and searches.

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How can I contact Startbase in case I need help?

For all inquiries please write an email to team@startbase.de.

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How can I stay up-to-date?

Simply subscribe to our newsletters. We share stories and updates about our users, events, as well as info about new features on Startbase.

You can manage your communication preferences in your account settings. Go on to “My account” and tick the respective boxes.

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Will VentureZphere continue to exist?

No, VentureZphere will be taken offline as soon as we have successfully finalized the migration to Startbase. There will only be Startbase as our new platform.

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What happens to my previous profile and information on VentureZphere?

We’ve migrated all your provided information on VentureZphere to Startbase. You can review your new profile and update it using your old login credentials.

There will be a transition period in which both platforms, Startbase and VentureZphere, are online. As soon as we have successfully finalized the migration to Startbase, we will take VentureZphere offline.

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Can I invest in companies listed on Startbase?

You cannot directly invest in companies on Startbase. Our platform is no investment platform neither do we offer brokerage services. We see ourselves as a platform and information service. Our goal is to simplify the way how companies and people that matter to each other are found and matched.

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Can I raise capital on Startbase?

No, you cannot directly raise capital on Startbase. We are no investment platform. Yet, our features definitely help you raise attention and finding capital.

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What features can I use on Startbase?

Create and share watchlists

Keep track of thrilling companies by adding them to your watchlist.

Watchlists can be shared and used in multiple ways, e.g. to track short- and longlists. Each watchlist provides a news feed-like stream allowing you to follow the news and updates of the companies you select.

Keep your watchlists up to date and you will never need a static excel spreadsheet ever again.

Search & find the German startup ecosystem

Startups, investors and corporates are conveniently searchable. Also browse through our latest events and news.

Comprehensive filters allow you to customize your search and sort your results by various criteria. For instance, go check out who is around you!

Manage and view Onepagers

Make it easier for investors to love your startup. Our Onepager feature allows you to report key business information to selected investors.

Decide who can access the data with the ease of a few clicks, instead of sending tedious PDF files.

Investors benefit from a streamlined access to Onepagers. It’s faster, making it easier to scout new investment opportunities and keep track of updates.

Connect

Seamlessly get in touch with the right person, while maintaining privacy.

Administrators can determine specific contacts for specific requests. The best part – the requesting person won’t get access to the contact’s phone number or email, not even to the contact’s name.

This way you can control privacy at all times while simultaneously being open to new requests by yet unknown parties.

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What are our investor, and corporate criteria?

Startbase also addresses investors, corporates, and other meaningful ecosystem partners from Germany and abroad

First of all, the startup ecosystem is our focus, so it should be relevant to you, too. Investors aim at investing in startups and follow activities that help them to be able do so.

Corporates show an ecosystem engagement, that is, provide offerings and services that target startups, organize events, share their knowledge, or scout innovative products, services, and business models.

We do not like companies that use our platform to get their ads placed and solely offer promotional content ;). Neither do we like spam.

Therefore, we reserve the right to reject company profiles if they do not meet our criteria or target groups. If we have remaining questions, we get in touch.

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What are our startup criteria?

We address innovative, growth-oriented and scalable companies that are either already founded in Germany, plan their founding in Germany, or have a branch in Germany. Startup companies are typically but need not to be younger than 10 years (exceptions are possible). Their founders should still be significantly involved in the company.
We reserve the right to reject company profiles, if they do not meet our criteria. If we have remaining questions, we get in touch.

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Who can sign up to Startbase?

Everyone who is part or interested in the German startup ecosystem! Our platform addresses employees, managers, journalists, founders, investors, and everybody else out there concerned with startups.

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Is Startbase a worldwide platform?

Our focus is on German startups. We want foreign investors or potential cooperation partners to pay more attention to the German startup ecosystem and its potential. That’s way we provide them easy access. So, yes, Startbase is an international platform.

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Why should I sign up to Startbase?

// Be Found

// Discover

// Connect  and partner

// Make new business relations

// Get access to funding

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Who is behind Startbase?

We are a team of colleagues based in Berlin and Stuttgart. We bring together broad capital markets expertise and extensive contacts in the nationwide startup scene, politics, and abroad. We are committed to develop and deliver new innovative services that help startups find the right partners and ease their funding process.

Before Startbase, both project partners have already been highly engaged in the startup ecosystem, busy with venture capital, organizing pitching events, forming resilient networks, or influencing political conditions that favor the growth of startups.

Boerse Stuttgart is the leading exchange for retail investors in Germany. At Boerse Stuttgart, retail investors trade equities, securitized derivatives, bonds, investment fund units and profit participation certificates – all at the highest quality of execution and the best prices. 

The German Startups Association is the representative and voice of startups in Germany – with more than 1,000 members (startups from various sectors in all stages, corporates and investors); to create synergies between old and new economy. 

Read more on “Who we are”.

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What is Startbase?

We are building a central, digital platform that simplifies and accelerates the way companies are found and matched. Startbase helps establish Germany as one of the leading startup ecosystems in the world. Startbase focuses on simplifying the way startups can find and connect with investors, corporates and other ecosystem partners from Germany and abroad and vice versa – in a trustworthy and transparent environment!

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